The divergent Cloud is designed to be easy to understand by people of all skill levels. Here's some help understanding certain things.
Billing Profiles
We used to call this a Workspace, but exciting things happened and we can't use that any more. Stay tuned.
Billing Profiles are the "root" of everything that you do in the divergent Cloud. Each billing profile can have multiple Application Instances (see below), Users, and Roles underneath it.
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Application Instances
An Application Instance refers to one particular installation of one of our products, such as Connect, Reserve, etc.
Each Billing Profile can contain multiple instances of the same application each with different names. For example, you may have 2 different instances of Connect for communications from different departments.